Important Information

Below are some important links, information and resources while living in the Baity Hill Community.

Important Contacts

Baity Hill Office P: 919-843-5492| F: 919-843-8846 | E:
Emergency 911
Public Safety P: 919-962-8100 (Non-Emergency)
Contact for safety concerns, locked out of your apartment when Baity Hill Office is closed, noise complaints when Baity Hill Office is closes, or if you have an emergency maintenance issue when Baity Hill Office is closed.
Fix My Room P: 919-966-2471 | E: |
Hours: Monday-Friday 8AM – 6PM For Emergency Maintenance After Hours, please contact Public Safety at 919-962-8100.
ResNet P: 919-962-HELP (4357) |
Contact for issues with your cable or internet.

Locked Out of Apartment

You may receive a spare key and/or flex pass (key fob) from the Baity Hill office during business hours (Mon.-Fri., 8am-5pm). If locked out after the office is closed call UNC Public Safety at 919-962-8100 and they will be able to unlock your apartment and let you in. You may have the spare key and flex pass for 48 hours to search for missing keys. There will be a charge of $75 for a new brass key and $50 for a new flex pass.

Mail and Packages

For more information about Mail and Packages, click the mail icon at the top of the page or visit:

Daily Cleaning Tips

  1. Windows should be closed, the AC fan is set to “AUTO,” and the thermostat is set to 72 - 76 degrees in Summer and 64-72 degrees in Winter.
  2. Always clean up splatters, splashes, spills, and crumbs immediately.
  3. Wash the dishes or load the dishwasher
  4. Wipe down your kitchen and bathroom countertops, sinks, toilet(s) and tub(s)
  5. Sweep and vacuum the floor
  6. Store open food in a container and place in cabinet or refrigerator
  7. Place trash in trash container

Weekly Cleaning Tips

  1. Clean the toilet(s) with toilet bowl cleaner and brush
  2. Clean the bathtub(s) with a brush and a multi-surface cleaning spray and/or magic eraser
  3. Clean your stovetop, oven, and kitchen sink with degreaser spray
  4. Change bed linens
  5. Wash, dry, fold and put away laundry
  6. Dust (be sure to include windowsills and baseboards)
  7. Run the dishwasher


Parking Info

UNC Transportation and Parking oversees the lots and garages for each Baity Hill building. Baity Hill staff will authorize one resident per apartment to purchase the primary parking permit via To request to purchase the primary SFH parking permit (with the consent of all other residents in your apartment), complete a Primary Parking Registration form. If you are not the primary permit holder, but need to request approval to purchase a permit for your vehicle, you may do so via The Hardship Parking Application Form. Residents with SFH permits may only park in unreserved spaces below or near their assigned building. Motorcycles, scooters, and bikes must be registered or permitted appropriately, parked in designated areas, and are not permitted inside the buildings. Visitor parking permit authorization forms are available at the Baity Hill office to purchase daily permits from Parking Services for any registered guests who wish to park at Baity Hill during their visit.

Buses and Point-to-Point

Follow this link to the Chapel Hill transit map. The most commonly used bus routes to Baity Hill are the RU and B.

The Next Bus website allows you to see in real time when buses will be arriving.

Google Maps is also a great way to find out what buses reach your destination. Be sure to select the Transit option to see available bus routes.

The Point-to-Point (P2P) Accessibility Shuttle provides services strictly for authorized passengers with accessibility needs between the hours of 7:00 a.m. and 7:00 p.m.


Zipcar is a car sharing service that offers cars by the hour or the day, located at convenient locations across campus and allows access to all Zipcar vehicles located across the country and around the world. This is a flexible and convenient way to maintain proximate access to a vehicle and reserving a vehicle online is a quick and easy process. All UNC staff and students 18 years of age or older who are licensed drivers, (an international driver’s license is acceptable), may apply to enroll in the program for business or personal trips. A car can be reserved online or by phone 24 hours a day, 7 days a week. Gas, maintenance, insurance, 180 free miles per day and on campus parking are all included in UNC’s rate of $9.50 per hour. For more information, visit

Amenities - Furniture, Internet, Laundry, Trash/Recycling

Furniture Rentals

CORT Furniture offers specials made available to Baity Hill residents. Email our CORT representative Venida Zdanowicz at CORT Furniture has an informative website and outlet retail store showroom in Raleigh, NC.


2-HELP (4357). To connect to the Wireless Internet please visit or call 919-962 HELP (4357).


Machines accept OneCard Expense Account funds. The machines do NOT accept quarters, cash or personal debit/credit cards. For more information on the features of the laundry facilities visit the Student Laundromats website.

There are washer/dryer connections in your apartment home. If you have a washer/dryer, be sure to install the supply lines and dryer vent hose correctly and snugly. If you do not want to purchase a washer/dryer, there is a UNC OneCard operated laundry room on the second (2nd) floor of your building. If you would like to rent a washer/dryer set for your apartment, two rental company suggestions are AZUMA ( and Appliance Warehouse ( 


For residents on Baity Hill Drive, the trash and recycling center is on the left-hand side as you enter the community from Mason Farm Road. Residents on Mason Farm Road have a trash and recycling area next to your building. We Recycle! Please make sure to always break down carboard boxes and place them in the cardboard dumpsters, keep aluminum cans, bottles, paper and other recyclables separated from your household trash and place these in the recycling bins. Bag your household trash and dispose of it only in the trash dumpsters. Please do not leave any bagged trash, recyclables or personal items outside your apartment door or in any building common area at any time, for any length of time. Please do not leave any large furniture or mattresses at any of the trash and recycling centers.

Keeping You Safe

The personal security of resident students is a primary concern for Carolina Housing. Additionally, there has been a concerted effort campus-wide to enhance safety and security in our community. A number of safety initiatives have been implemented, including a text messaging service which is available to all students, faculty, and staff. We are interested in your security concerns and problems and encourage you to work with us to make this community a safe and enjoyable one. Residents can maximize their personal security by remembering to proceed with caution in and around their living environment. Use this alphabetical list of emergency measures and safety precautions to stay aware.

Carolina Housing keys and fob

Alert Carolina

In the event of an alert on campus, the Alert Carolina website will be updated frequently with instructions and information about the incident, campus services and resources available to the campus community.

Remember that it may take time for authorities to investigate the situation, verify the facts and provide the campus with instructions or updates. Do not call 911 or the UNC Police Department for general information. The Alert Carolina website will provide new details as quickly as possible.

In an emergency that requires immediate help, call 911. You can also use one of Carolina’s Blue Call Boxes or the LiveSafe app to report an emergency, crime or suspicious activity.

Apartment Safety Measures

To maintain a safe environment, it is important to constantly clean and maintain your apartment. Visit the following resources to help make your apartment a safe space and live in style! 

  • Your Apartment - The basics for maintaining a clean and comfortable apartment. 
  • Baity Hill Community Living Standards - rules and policies when living on campus. 
  • Baity Hill Roommate Experience - Tips and expectations for sharing an apartment at Baity Hill. 

Availability of Staff Members

Our Baity Hill staff are available to assist you during regular office hours of 8 a.m. to 5 p.m. on weekdays. To reach our staff, please call 919-843-5492 or email Our staff are not available on weekends or University Holidays.

A professional staff member is on call 24/7 to respond to emergency situations or other significant concerns. If you need the assistance of a staff member for an emergency after office hours, contact UNC Police at 919-962-8100.

Bomb Threats

As in any emergency situation, UNC Police should be notified immediately by calling 911. In this particular situation, try to get as much information from the caller as you can and be prepared to give your name and report what you know to the police. After contacting the police, contact your RA. Do not investigate. Wait for further instructions from UNC Police, Carolina Housing staff, or other campus officials.

Building Evacuation

If you discover any situation that requires evacuation, leave the building and call UNC Police at 911 from a safe location.  If a cell phone is unavailable, remember there are Emergency Blue Light Call Boxes throughout campus that connect directly to UNC Police.

UNC Police will contact the necessary emergency personnel.  Always follow instructions from Alert Carolina.  For more information, refer to the Fire Safety section.

Campus Transportation

The University collaborates with the Town of Chapel Hill to provide free bus transportation on-campus and throughout the town. For information and maps, visit Transportation and Parking website. Additionally, UNC Public Safety provides rides through their Point-to-Point program.  For more information about the Point-to-Point program, visit Point-to-Point website.

Campus Warning Siren

UNC Chapel Hill is equipped with an emergency warning system to notify students, faculty, and staff should there be any potential dangers or threats to the campus community.  The campus warning siren will sound to alert the University community in the event of emergency such as an active shooter or hazardous weather conditions.  If you hear the siren, go inside immediately.  Stay away from all windows and wait for further instructions.  Stay inside until you receive the “All Clear” announcement.

Door Security

Most thefts on campus are crimes of opportunity. To protect yourself and your belongings, keep your keys with you at all times and securely close and lock your apartment door (even if you think you are just running down the hall). Do not let strangers “tail-gate” into the building behind you when you enter through exterior doors.

Emergency Blue Light Call Boxes

Familiarize yourself with the Emergency Blue Light Call Boxes on campus. There are dozens of these Blue Light Call Boxes located throughout the campus.  These call boxes automatically dial campus police with the touch of a button. A built in speaker phone allows you to communicate directly with police. The Call Boxes are also equipped with flashing blue lights that help officers quickly identify your location in the event of an emergency.

Emergency Text Messaging

To receive emergency alerts by text message and/or email visit Alert Carolina registration website and complete the form. By providing your cell phone number you agree to incur costs from your carrier for text messages or telephone notifications. UNC Chapel Hill will only send notification messages in the event of an emergency, or to test the system (once per semester, typically). Please note: Text message alerts will not be used for weather delays/closings.

Interpersonal Violence

If you or someone you know is a survivor of interpersonal violence, there are many options available for both reporting the incident and seeking medical attention. Reports may be made to UNC Police or local police (if the assault happened off campus), through the Office of Dean of Students, or through Carolina Housing. Likewise, there are many resource both on and off campus for survivors, including Counseling & Psychological Services, Campus Health Services, and community agencies. For more information please visit the Safe at UNC website.

Medical Emergencies and Injuries

In the event of an injury or illness which requires medical attention, contact UNC Police at 919-962-8100 or 911. As you call, collect as much specific information as possible (names, location, and nature of emergency) to give to the police. They will instruct you accordingly. When time allows, please contact your RA for further assistance. If you see someone who needs help due to an alcohol or drug overdose, please call a Carolina Housing staff member or UNC Police for help.

Nighttime Walking Across Campus

It is suggested that you not walk on campus alone after dark and that you travel only on lighted pathways, particularly in wooded areas. If you can’t find someone to walk with you, contact UNC SafeWalk Program. You can learn more at the UNC SafeWalk website.

Police and Public Safety

UNC Police officers patrol the campus and are available to respond to calls 24 hours a day. In an emergency situation affecting the safety of University residents or property, the police should be notified at 919-962-8100 or 911. If at any time you feel threatened with physical harm, call UNC Police.

If you dial 911 on your cell phone you may not reach UNC Police. Your call could actually be sent to other local agencies such as the Orange County sheriff’s office. However, that office will contact the necessary emergency personnel and then route the call to UNC Police.


Should you be the victim of theft or other crimes, contact UNC Police immediately at 919-962-8100 or 911. Your RA may be able to offer you further assistance. 

Weather Emergencies

If a tornado or strong storm warning is issued, it may become necessary for you to move to a place of greater safety.  The following are refuge areas in residence halls:

Baity Hill: Seek refuge in stairwells and floor hallways. 

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